Peoria, IL Courtyard – Ops Mgr.
Description:
Coordinates the activities of hotel staff as directed and provides support to the General Manager by performing the following duties
ESSENTIAL FUNCTIONS:
- Monitors and ensures compliance with all guidelines for
operations
- Conducts monthly department meetings to review new procedures and solicit input from all employees
- Handles and provides resolution to guest complaints and employee issues
- Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and
established operating procedures
- Answers inquiries pertaining to hotel policies and services
- Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
- Ensures property hiring practices comply with all state and federal requirements
- Performs functions of the General Manager in their absence
- All other duties as assigned
Recruiting Contact
Cheryl Schamens
cschamens@tharaldson.com
