Plans and administers sales polices and programs to foster and promote hotel patronage by performing the below duties.

Position Requires:

* A Bachelor Degree or equivalent management experience.
* Strong team leadership.
* Good communication skills.
* Good organizational and interpersonal skills.
* Previous Hotel Sales Experience.
* Cold calling, telemarketing, hotel tours.

ESSENTIAL FUNCTIONS:

* Develops and maintains marketing plan and sales budget with the General Manager
* Provides sales training to staff of hotel as applicable
* Analyzes Revenue Management strategy using such tools as Star reports, demand analysis and applicable front office systems
* Schedules sales appointments
* Conducts a required amount of cold calls
* Organizes, maintains, and tracks sales data
* Completes requests of General Manager and other management personnel, as applicable
* Performs functions of General Manager in General Manager’s absence
* All other duties as assigned

Recruiting Contact
Jennifer Allen

jallen@tharaldson.com

Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the below duties.

Position Requires:

• Associate’s Degree or equivalent management experience.
• Strong team leadership.
• Good communication skills.
• Good organizational and interpersonal skills.
• Previous Hotel Experience.

ESSENTIAL FUNCTIONS:

70% Management

• Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
• Provides training, including safety training, to staff.
• Selects or assists in the selection of hotel staff and completes all new hire paperwork.
• Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
• Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS.
• Conducts or assists in conducting staff meetings.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Receives and resolves or assists in resolving guest complaints and employee issues.
• Performs functions of the General Manager in their absence.

30% Other Duties as assigned

• Covers shifts in all departments as scheduled by the General Manager
• Corresponds with group and travel agents to answer special requests for rooms and rates
• Assists with sales and marketing efforts as directed
• Answers inquiries pertaining to hotel policies and services
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
• All other duties as assigned

Recruiting Contact
Jennifer Allen
jallen@tharaldson.com

The General Manager is responsible for the efficient and profitable operation and ensuring guest satisfaction.

Position Requires:

• A Bachelor Degree or equivalent management experience
• Strong Employee relations/human resources
• A strong customer service background
• Excellent communication skills
• A team leader
• Experience with P&L’s

ESSENTIAL FUNCTIONS:

• Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
• Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
• Ensures staff received proper training for each position, including safety training and standard operating procedures
• Allocates funds, authorizes expenditures and assists Area Director in budget planning
• Monitors cost controls on a regular basis
• Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
• Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
• Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
• Handles and resolves employee issues
• Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures
• Ensures bank deposits are made daily, including weekends and holidays
• Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
• Audits daily reports and processes monthly paperwork
• Orders supplies and equipment as needed and in accordance to company procedures
• Available 24/7 with reliable transportation
• All other duties as assigned

Recruiting Contact
Jennifer Allen

jallen@tharaldson.com

Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the below duties.

Position Requires:

• Associate’s Degree or equivalent management experience.
• Strong team leadership.
• Good communication skills.
• Good organizational and interpersonal skills.
• Previous Hotel Experience.

ESSENTIAL FUNCTIONS:

70% Management

• Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
• Provides training, including safety training, to staff.
• Selects or assists in the selection of hotel staff and completes all new hire paperwork.
• Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
• Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS.
• Conducts or assists in conducting staff meetings.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Receives and resolves or assists in resolving guest complaints and employee issues.
• Performs functions of the General Manager in their absence.

30% Other Duties as assigned

• Covers shifts in all departments as scheduled by the General Manager
• Corresponds with group and travel agents to answer special requests for rooms and rates
• Assists with sales and marketing efforts as directed
• Answers inquiries pertaining to hotel policies and services
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
• All other duties as assigned

Recruiting Contact
Cheryl Schamens

cschamens@tharaldson.com

The General Manager is responsible for the efficient and profitable operation and ensuring guest satisfaction.

Position Requires:

• A Bachelor Degree or equivalent management experience
• Strong Employee relations/human resources
• A strong customer service background
• Excellent communication skills
• A team leader
• Experience with P&L’s

ESSENTIAL FUNCTIONS:

• Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
• Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
• Ensures staff received proper training for each position, including safety training and standard operating procedures
• Allocates funds, authorizes expenditures and assists Area Director in budget planning
• Monitors cost controls on a regular basis
• Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
• Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
• Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
• Handles and resolves employee issues
• Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures
• Ensures bank deposits are made daily, including weekends and holidays
• Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
• Audits daily reports and processes monthly paperwork
• Orders supplies and equipment as needed and in accordance to company procedures
• Available 24/7 with reliable transportation
• All other duties as assigned

Recruiting Contact
Jennifer Allen

jallen@tharaldson.com

Assists focus properties and properties not meeting revenue goals in generating revenue to meet or exceed budget expectations by performing the following duties:

Position Requires:

* A Bachelor Degree or equivalent management experience.
* Strong team leadership.
* Good communication skills.
* Good organizational and interpersonal skills.
* Previous Hotel Sales Experience.
* Cold calling, telemarketing, hotel tours.

ESSENTIAL FUNCTIONS:

• Works closely with focus properties, Area Directors, Regional Sales Manager, General Manager, and Sales Manager to ensure follow-up sales activities are those that will general maximum amount of revenue
• Participates in weekly sales cycles at area focus properties including telemarketing, cold calls, appointments, and site tours
• Reviews weekly recaps with focus properties’ sales staff and coaches when necessary
• Conducts joint sales calls with sales managers of focus properties and properties down in revenue goals
• Ensures action items are followed up with and implements direction given by Area Director or Regional Sales Manager following focus property visits or weekly review calls
• Directs the sales and strategy efforts by following quarterly action plans at focus properties and properties down in revenue goals
• Assists the Area Director and Regional Sales Manager as needed with property level sales and marketing efforts
• Prepares and sends weekly sales reports to Area Directors and Regional Sales Manager
• Communicates weekly with Area Directors to discuss property level action items
• Communicates weekly activities with Regional Sales Manager as a review of sales efforts
• All other duties as assigned

Recruiting Contact
Jennifer Allen

jallen@tharaldson.com

Coordinates the activities of hotel staff as directed and provides support to the General Manager by performing the following duties

ESSENTIAL FUNCTIONS:

• Monitors and ensures compliance with all guidelines for operations
• Conducts monthly department meetings to review new procedures and solicit input from all employees
• Handles and provides resolution to guest complaints and employee issues
• Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
• Answers inquiries pertaining to hotel policies and services
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
• Ensures property hiring practices comply with all state and federal requirements
• Performs functions of the General Manager in their absence
• All other duties as assigned

Recruiting Contact
Jennifer Allen
jallen@tharaldson.com