Posted in *General Manager, Careers, North Dakota | No Comments »
Description:
The General Manager is responsible for the efficient and profitable operation and ensuring guest satisfaction.
Position Requires:
- A Bachelor Degree or equivalent management experience
- Strong Employee relations/human resources
- A strong customer service background
- Excellent communication skills
- A team leader
- Experience with P&L’s
ESSENTIAL FUNCTIONS:
- Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
- Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
- Ensures staff received proper training for each position, including safety training and standard operating procedures
- Allocates funds, authorizes expenditures and assists Area Director in budget planning
- Monitors cost controls on a regular basis
- Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
- Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
- Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
- Handles and resolves employee issues
- Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures
- Ensures bank deposits are made daily, including weekends and holidays
- Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
- Audits daily reports and processes monthly paperwork
- Orders supplies and equipment as needed and in accordance to company procedures
- Available 24/7 with reliable transportation
- All other duties as assigned
Recruiting Contact
Cheryl Schamens
cschamens@tharaldson.com
Posted in *Sales Manager, Careers, Oklahoma | No Comments »
Description:
Assists focus properties and properties not meeting revenue goals in generating revenue to meet or exceed budget expectations by performing the following duties:
Position Requires:
* A Bachelor Degree or equivalent management experience.
* Strong team leadership.
* Good communication skills.
* Good organizational and interpersonal skills.
* Previous Hotel Sales Experience.
* Cold calling, telemarketing, hotel tours.
ESSENTIAL FUNCTIONS:
- Works closely with focus properties, Area Directors, Regional Sales Manager, General Manager, and Sales Manager to ensure follow-up sales activities are those that will general maximum amount of revenue
- Participates in weekly sales cycles at area focus properties including telemarketing, cold calls, appointments, and site tours
- Reviews weekly recaps with focus properties’ sales staff and coaches when necessary
- Conducts joint sales calls with sales managers of focus properties and properties down in revenue goals
- Ensures action items are followed up with and implements direction given by Area Director or Regional Sales Manager following focus property visits or weekly review calls
- Directs the sales and strategy efforts by following quarterly action plans at focus properties and properties down in revenue goals
- Assists the Area Director and Regional Sales Manager as needed with property level sales and marketing efforts
- Prepares and sends weekly sales reports to Area Directors and Regional Sales Manager
- Communicates weekly with Area Directors to discuss property level action items
- Communicates weekly activities with Regional Sales Manager as a review of sales efforts
- All other duties as assigned
Recruiting Contact
Jennifer Allen
jallen@tharaldson.com
Posted in *Assistant General Manager, Careers, Minnesota | No Comments »
Description:
Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the below duties.
Position Requires:
- Associate’s Degree or equivalent management experience.
- Strong team leadership.
- Good communication skills.
- Good organizational and interpersonal skills.
- Previous Hotel Experience.
ESSENTIAL FUNCTIONS:
70% Management
- Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
- Provides training, including safety training, to staff.
- Selects or assists in the selection of hotel staff and completes all new hire paperwork.
- Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
- Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS.
- Conducts or assists in conducting staff meetings.
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
- Receives and resolves or assists in resolving guest complaints and employee issues.
- Performs functions of the General Manager in their absence.
30% Other Duties as assigned
- Covers shifts in all departments as scheduled by the General Manager
- Corresponds with group and travel agents to answer special requests for rooms and rates
- Assists with sales and marketing efforts as directed
- Answers inquiries pertaining to hotel policies and services
- Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
- All other duties as assigned
Recruiting Contact
Cheryl Schamens
cschamens@tharaldson.com
Posted in *General Manager, Careers, Texas | No Comments »
Description:
The General Manager is responsible for the efficient and profitable operation and ensuring guest satisfaction.
Position Requires:
- A Bachelor Degree or equivalent management experience
- Strong Employee relations/human resources
- A strong customer service background
- Excellent communication skills
- A team leader
- Experience with P&L’s
ESSENTIAL FUNCTIONS:
- Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
- Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
- Ensures staff received proper training for each position, including safety training and standard operating procedures
- Allocates funds, authorizes expenditures and assists Area Director in budget planning
- Monitors cost controls on a regular basis
- Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
- Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
- Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
- Handles and resolves employee issues
- Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures
- Ensures bank deposits are made daily, including weekends and holidays
- Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
- Audits daily reports and processes monthly paperwork
- Orders supplies and equipment as needed and in accordance to company procedures
- Available 24/7 with reliable transportation
- All other duties as assigned
Recruiting Contact
Jennifer Allen
jallen@tharaldson.com
Posted in *Property Support Manager, Careers, Ohio | No Comments »
Description:
Provides management support to hotels within a specified area/region as directed by performing the following duties.
ESSENTIAL FUNCTIONS:
- Performs essential functions of General Manager in absence of assigned General Manager.
- Provides support to the General Manager as directed by the Area Director.
- Assists Area Director or Corporate personnel as directed.
- Travels to hotels within the are/region, including extensive and or extended travel, depending on business operational needs.
- All other duties as assigned.
Recruiting Contact
Cheryl Schamens
cschamens@tharaldson.com
Posted in *Assistant General Manager, Careers, Texas | No Comments »
Description:
Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the below duties.
Position Requires:
- Associate’s Degree or equivalent management experience.
- Strong team leadership.
- Good communication skills.
- Good organizational and interpersonal skills.
- Previous Hotel Experience.
ESSENTIAL FUNCTIONS:
70% Management
- Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
- Provides training, including safety training, to staff.
- Selects or assists in the selection of hotel staff and completes all new hire paperwork.
- Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
- Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS.
- Conducts or assists in conducting staff meetings.
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
- Receives and resolves or assists in resolving guest complaints and employee issues.
- Performs functions of the General Manager in their absence.
30% Other Duties as assigned
- Covers shifts in all departments as scheduled by the General Manager
- Corresponds with group and travel agents to answer special requests for rooms and rates
- Assists with sales and marketing efforts as directed
- Answers inquiries pertaining to hotel policies and services
- Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
- All other duties as assigned
Recruiting Contact
Cheryl Schamens
cschamens@tharaldson.com
Posted in *Assistant General Manager, Careers, Kansas | No Comments »
Description:
Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the below duties.
Position Requires:
- Associate’s Degree or equivalent management experience.
- Strong team leadership.
- Good communication skills.
- Good organizational and interpersonal skills.
- Previous Hotel Experience.
ESSENTIAL FUNCTIONS:
70% Management
- Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
- Provides training, including safety training, to staff.
- Selects or assists in the selection of hotel staff and completes all new hire paperwork.
- Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
- Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS.
- Conducts or assists in conducting staff meetings.
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
- Receives and resolves or assists in resolving guest complaints and employee issues.
- Performs functions of the General Manager in their absence.
30% Other Duties as assigned
- Covers shifts in all departments as scheduled by the General Manager
- Corresponds with group and travel agents to answer special requests for rooms and rates
- Assists with sales and marketing efforts as directed
- Answers inquiries pertaining to hotel policies and services
- Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
- All other duties as assigned
Recruiting Contact
Cheryl Schamens
cschamens@tharaldson.com
Posted in *General Manager, Careers, Texas | No Comments »
Description:
The General Manager is responsible for the efficient and profitable operation and ensuring guest satisfaction.
Position Requires:
- A Bachelor Degree or equivalent management experience
- Strong Employee relations/human resources
- A strong customer service background
- Excellent communication skills
- A team leader
- Experience with P&L’s
ESSENTIAL FUNCTIONS:
- Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
- Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
- Ensures staff received proper training for each position, including safety training and standard operating procedures
- Allocates funds, authorizes expenditures and assists Area Director in budget planning
- Monitors cost controls on a regular basis
- Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
- Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
- Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
- Handles and resolves employee issues
- Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures
- Ensures bank deposits are made daily, including weekends and holidays
- Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
- Audits daily reports and processes monthly paperwork
- Orders supplies and equipment as needed and in accordance to company procedures
- Available 24/7 with reliable transportation
- All other duties as assigned
Recruiting Contact
Jennifer Allen
jallen@tharaldson.com
Posted in *Sales Manager, Careers, Texas | No Comments »
Description:
Assists focus properties and properties not meeting revenue goals in generating revenue to meet or exceed budget expectations by performing the following duties:
Position Requires:
* A Bachelor Degree or equivalent management experience.
* Strong team leadership.
* Good communication skills.
* Good organizational and interpersonal skills.
* Previous Hotel Sales Experience.
* Cold calling, telemarketing, hotel tours.
ESSENTIAL FUNCTIONS:
- Works closely with focus properties, Area Directors, Regional Sales Manager, General Manager, and Sales Manager to ensure follow-up sales activities are those that will general maximum amount of revenue
- Participates in weekly sales cycles at area focus properties including telemarketing, cold calls, appointments, and site tours
- Reviews weekly recaps with focus properties’ sales staff and coaches when necessary
- Conducts joint sales calls with sales managers of focus properties and properties down in revenue goals
- Ensures action items are followed up with and implements direction given by Area Director or Regional Sales Manager following focus property visits or weekly review calls
- Directs the sales and strategy efforts by following quarterly action plans at focus properties and properties down in revenue goals
- Assists the Area Director and Regional Sales Manager as needed with property level sales and marketing efforts
- Prepares and sends weekly sales reports to Area Directors and Regional Sales Manager
- Communicates weekly with Area Directors to discuss property level action items
- Communicates weekly activities with Regional Sales Manager as a review of sales efforts
- All other duties as assigned
Recruiting Contact
Jennifer Allen
jallen@tharaldson.com
Posted in *Operations Manager, Careers, Texas | No Comments »
Description:
Coordinates the activities of hotel staff as directed and provides support to the General Manager by performing the following duties
ESSENTIAL FUNCTIONS:
- Monitors and ensures compliance with all guidelines for operations
- Conducts monthly department meetings to review new procedures and solicit input from all employees
- Handles and provides resolution to guest complaints and employee issues
- Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
- Answers inquiries pertaining to hotel policies and services
- Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
- Ensures property hiring practices comply with all state and federal requirements
- Performs functions of the General Manager in their absence
- All other duties as assigned
Recruiting Contact
Jennifer Allen
jallen@tharaldson.com