We believe in the core principle of hospitality - service. We provide guests with an exceptional experience, but also help those around us succeed whether working at a property, on a construction site or in our corporate office. We’re a company built on collaboration anchored by a culture of accountability.
We build, own and operate hotels from major hotel brands such as Marriott, Hilton and IHG. TMI Hospitality is recognized for being among the top ranked companies for guest satisfaction every year. Our NEWS page highlights the achievements of our individual team members, specific properties and our company as a whole. Here’s just one example from 2013:
During Marriott’s recent annual award announcement, TMI hotels took home 55 awards, 31 of which were in the prestigious Silver through Diamond award categories. Two TMI Hospitality properties were among the four finalists for Hotel of the Year.
Team members are the reason for our continued growth, recognition and success. Our culture is unique. We consistently raise the bar knowing that everyone is committed to going one step beyond what’s expected.
In 2013, a TMI team member was honored as Marriott’s Fairfield Inn & Suites Associate of the Year. This award is given to 1 out of the 60,000 associates working for more 700 Marriott Fairfield Inn & Suites nationwide. Since then, she has been promoted to assistant general manager of the Youngstown, OH Fairfield Inn & Suites.
We’ve had an employee-owned mindset for more than 30 years and with more than 180 hotels representing multiple brands in 26 states, there is significant opportunity for advancement. Supporting this rich history of promoting from within begins with developing employees in their current roles and readying them for future opportunities. We offer strong training programs and continuing education to prepare team members to grow with us.
We invest in our properties through renovations and continuous development. Because of our growth, we’re able to utilize cutting-edge systems to efficiently support every property. Our strong culture means that corporate goes one step beyond to provide properties with the assistance they need to give guests an incredible experience.Close
We know that it takes everyone working together to provide a great guest experience. We build, own and operate hotels. We have the diverse in-house expertise to design, develop, construct and operate-all the critical elements required of a high performing hospitality company. We also have direct access to the leaders within our partner brands, allowing us to leverage their experience to further strengthen our brand.Close
The spirit of service extends beyond our hotels and our corporate office to the communities in which we operate. Service within our communities is an important part of our culture. Team members receive paid leave to volunteer for the cause that supports their personal mission of giving back, as well as an annual stipend to donate to a cause of their choice. Nearly 30 years ago, we formed a charitable program of our own. Room in the Inn offers free hotel rooms on the nights of Thanksgiving and Christmas Eve to guests who have a friend or family member who is separated from them because of health issues. Last year alone, roughly 3,000 people were able to stay near their loved ones during the holidays as a result of this program.Close